HR Systems Support Specialist

About Woodside Energy

We know great results come from our people feeling valued, getting the support they need to reach their full potential as well as bring their whole self to work. We also recognise that enduring, meaningful relationships with communities are fundamental to maintaining our licence to operate.

Technology and innovation are essential to our long-term sustainability. We are growing our carbon and new energy businesses using technology to reduce emissions and the carbon footprint of our products. We are working to improving energy efficiency, offset emissions, reduce emissions intensity and explore options for lower-carbon energy. Woodside led the development of the LNG industry in Australia and is applying this same pioneering spirit to solving future energy challenges.

Our global headquarters are based in Perth and our state-of-the-art campus reflects the quality of life Perth is known for - with a six Green Star rating, advanced wellness features and flexibility in how you work.

About the Role:

At Woodside our HR Tech is growing, both in complexity as well as geographical reach. To support this growth, we are looking to bring a HR Systems Support Specialist into the team.

Based from our Perth HQ offices, you'll join the HR Systems team, sitting within the broader HR function. As the HR Systems Support Specialist you will conduct technical support and maintenance of the organisation's HR systems and applications.

Duties & Responsibilities:

On a day to day basis you will provide technical support for the HR function systems and applications, including:

• Resolution of break-fix items
  • Implementation of system enhancements
  • Perform system upgrades.
  • Support of BAU HR Cyclical activities from a systems perspective.
• Liaise with vendors providing application support to HR systems
• Resolve HR systems-related issues and provide timely technical support to end-users
• Escalate systems issues with IT
• Monitor HR systems performance and identify and investigate potential issues
• Collaborate with IT and other HR members to maintain data integrity and security while implementing solutions to minimise downtime and ensure system reliability
• Develop comprehensive documentation of HR systems processes, configurations, and troubleshooting procedures as required
• Collaborate with HR Operations to support the triage of HR systems-related tickets and document resolutions and user feedback

Skills & Experience:

We are looking for someone to bring strong experience in HR systems administration, technical or application support. You will be able to demonstrate success in diagnostics and technical issue resolution within SuccessFactors and related platforms.

Strong systems knowledge of SuccessFactors is a must, and broader expertise in HR software applications is preferred, with a strong understanding of Human Resources Information System functionality.

Knowledge of HR processes, procedures, structures will help you understand some of the system issues and improvement opportunities, and you'll be well versed in system diagnostics and issues resolution. You'll have a predisposition for analytical thinking, problem-solving, and continuous improvement mindset.

On a personal level you will have excellent interpersonal and communication skills, as this role will interact with a range of stakeholders across the organisation. 
 

Recognition & Reward:

What you can expect from us:

• Commitment to your ongoing development, including on-the-job opportunities, formal programs, coaching and mentoring
• Industry-leading 18 weeks’ paid parental leave for primary carer, and maintenance of superannuation or retirement benefits at the current rate during any period of unpaid parental leave for up to 24 months (plus secondary carer leave entitlements)
• Values led culture
• Active employee community groups for gender equality, reconciliation between Indigenous and non-Indigenous Australians, and LGBTI+ staff and allies, and Neurodiversity
• Community volunteering opportunities
• Relocation assistance (if required)
• A competitive remuneration package featuring performance-based incentives and above-industry superannuation contributions

Woodside is committed to fostering an inclusive and diverse workforce culture, which is supported by our Values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce. 

Diversity encompasses differences in age, nationality, race, ethnicity, national origin, religious beliefs, sex, sexual orientation, intersex status, gender identity or expression, relationship status, disability, neurodiversity, cultural background, thinking styles, experience, family background, including caregiving commitments, and education. Inclusion centres on all employees creating a climate of trust and belonging, where people feel comfortable to bring their whole self to work.

We offer supportive pathways for all employees to grow and develop leadership skills. We encourage applications from Aboriginal and Torres Strait Islander people and those seeking a more flexible working environment to apply.

Applications close at 11:59pm AWST on Wednesday 23rd April 2025

Click APPLY to submit your application

Please note Woodside Energy will only accept direct candidate applications. We do not accept applications from Recruitment Agencies.